Position Responsibility：
This role will be responsible for the successful planning, execution, monitoring, and control of projects in order to meet contract deliverables to ensure high levels of customer satisfaction, has overall profit and loss responsibility for the project.
• Project Management - Responsible for Managed service projects in Morocco, including HR, Finance, Contract, Procurement, Admin, Quality, EHS, internal control, etc.
• Responsible for making and actionable development strategy through close co-operation with the customer for project and business purposes. Participate in contract preparation and to the pre-sale meeting to develop the business
• Making a project governance model and process internally and externally, build and lead a project team to implement it.
• Development of required project documentation identifying project goals and tasks and generating assignments consistent to meet objectives.
• Leveraging organization in order to fulfill resource plan
• Establishment of change management procedures, including evaluation and communication for the project duration.
• Develop a reporting strategy for projects based on a governance model.
• Manage customer relationship building confidence and trust
• Maintain clear communication with customers regarding mutual expectations and monitors customer satisfaction.
• Build sustainable business relationships beyond the project environment.
• Coordinate and identify new business opportunities.
• Financial and progress reporting based on agreed baselines.
• Manage project data in order to predict project results and success factors.
• Build and lead the project team. Drive team to execute and fulfill the assignment
• Take responsibility for project delivery and actively execute in line with project plan while maintaining quality standards, profit targets, and business operation key index.
• Ensures all commitments are met in accordance with project goals/objectives.
• Control equipment orders and deliveries, service costs, project activities, and customer hand-over requirements.
• Main responsibilities on E2E planning and management of financial and operational performance
• Ensure financial system monitoring and ensure project financial performance.
• Drive for continuous efficiency improvement
• Ensure Project Cost Adherence management
• Optimize Project operational performance (non-financial KPIs, e.g. Project Schedule Adherence)
• Ensure efficient claim management
• Aim to improve revenue by e.g. capturing add-on-sells opportunities by effective Change Management
• Performs risk management across the full project life cycle, monitor and handle changes, conflicts, and escalations.
• Manage scope and change, formulate action plans to mitigate risk and minimize schedule delays and costs.
• Actively take advantage of change opportunities and recommends new or revised strategies for project integration.
• Assure quality standards are met on assigned deliverables.
• Strong management in internal control
Education background
Bachelor degree or Above
Work experience
More than 5 years of experience in operations and maintenance service in telecoms or IT; Strong operation and consulting background and international experience preferred Operation and maintenance experience for telecom operators is a major advantage.
Language
Excellent written and oral English communication skills, knowledge of Chinese Mandarin is a plus
Skill appraisal
A strong end to end O&M knowledge, such as ITOM, ITIL, network operation processes and interfaces
Professional knowledge
1. Deep understanding of the telecommunication industry trends, operator challenges,
2. Strong knowledge of team management, risk management, and customer satisfaction management.
Professional skills
1. Excellent Project management skills
2. Highly developed leadership skills
3. customer insight and consultative skills
4. Financial understanding and business mindset.
5. Sales and business development skills
6. Negotiation, influencing & Conflict management skills.
7. Effective problem-solving skills
8. Able to leverage organizational politics
9. Able to prioritize and focus under stress
10. Able to drive change where needed
11. PMP Certification highly desired
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Other requirements:
Can go in business trips and work under stress.
Please send your English version CV to chekaba.wiame@huawei.com;mouttaki.sara@huawei.com
